⛓️Preparing orders⛓️
Each piece of jewelry is handmade to order. Orders may therefore take between 1 and 3 weeks to ship depending on the number of orders pending.
We do our best to keep the preparation time as short as possible.
⛓️Sizes⛓️
If you have any doubts about the size of a piece of jewelry, you can measure your neck/wrist using:
- A sewing tape measure: Place the tape measure around your wrist where you want to wear the bracelet - Around your neck at the base of your neck (⚠️ being careful not to tighten the tape measure around your neck to avoid the risk of strangulation).
- A strip of paper that you can then measure using a ruler following the same method as with the tape measure.
Report the size in the order instructions, specifying which piece of jewelry the measurements are for (do not add cm, we will add a margin depending on the model chosen).
If unfortunately the jewel does not suit you even having indicated the measurements, you can return the jewel to us (at your expense), we will take care of modifying the size. In this case, the new shipping costs will be at our expense.
⛓️Golden jewelry ⛓️
Gold jewelry models are also made of stainless steel, but are potentially more fragile due to the plating of the rings. It is therefore possible that the color deteriorates over time or if the jewelry is not well cared for.
We therefore recommend that you take care of your gold jewelry by avoiding contact with water, perfume, and remembering to remove them before sleeping. Keep them in their packaging when you are not wearing them.
We are not responsible for the care you take of your jewelry, and therefore for its deterioration. We will not accept returns or exchanges of jewelry in poor condition.
⛓️ Jewelry care ⛓️
Here are some tips for caring for your new favorite accessories:
- Silver stainless steel jewelry can be cleaned with soap and water. You can use black soap, Marseille soap or even dishwashing liquid.
- Gold jewelry is more fragile than silver jewelry due to the plating of the rings. Avoid contact with water, perfume, and try not to drop them.
- You can store your jewelry in the box/pouch in which you received it.
- Use a clean cloth or chamois to restore shine to your jewelry.
⛓️ Packaging ⛓️
The jewelry is sent in fabric pouches, or recyclable cardboard boxes. We have also chosen to use bubble envelopes or cardboard depending on the size of your order, which are also recyclable.
In an ecological concern, we would like in the future to find another alternative to send the jewelry in 100% environmentally friendly packaging, while guaranteeing a customer experience that meets your expectations.
⛓️ Warning ⛓️
Jewelry is made of small materials such as rings, charms or other elements and therefore presents a choking hazard. It should therefore not be exposed to young children.